Terms of Service
By accessing or using the Mālama Health & Wellness website, you agree to be bound by these Terms of Service. Please read them carefully.
Data Collection
We collect non-medical information to facilitate booking and contact requests. This includes your name, email address, and technical data such as your IP address. We do not store medical records or clinical health data on this website. Clinical services and Protected Health Information (PHI) are handled exclusively through Boulevard, our secure EMR provider, which operates under its own stringent security policies. For a comprehensive overview of our data practices, please refer to our full Privacy Policy.
How We Use Information
Service Operations
Communication
Improvement
We use the information we collect to operate this website and facilitate your requests, such as scheduling appointments through our third-party EMR provider, Boulevard.
Your contact details allow us to respond to your inquiries, send reminders about your bookings, and provide you with updates about our wellness and clinical services. TCR: by entering your phone number, you are agreeing to receive text messages from us. Standard messaging rates may apply, you may reply STOP at any time to opt out.
We analyze non-identifiable usage data to understand how visitors interact with our site, helping us create a smoother, more helpful experience for all Mālama patients.
Clinical Data Protection
We utilize reasonable and industry-standard safeguards to protect the non-medical information shared on this website. Please be aware that this site is not a storage platform for medical records. To ensure the highest degree of security and privacy, all clinical services and Protected Health Information (PHI) are managed exclusively through Boulevard EMR, our secure EMR provider, under their independent privacy and security policies.
User Rights & Responsibilities
Terms & Updates
You are responsible for providing accurate information and using this site only for its intended wellness purposes. You have the right to stop using the site at any time. We reserve the right to update these terms to reflect changes in our services or legal requirements; continuing to use Mālama Health & Wellness after these updates means you accept the revised terms. If you have any questions about these terms or your user rights, please contact us.