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LEGAL COMPLIANCE

Privacy Policy

This policy outlines our commitment to your privacy, including HIPAA-related information and our use of the Boulevard EMR system for secure health data management. Please note that this website itself does not store or manage protected health information (PHI); all medical data is managed exclusively through Boulevard EMR.

HIPAA & Your Health Information

Mālama Health & Wellness is dedicated to protecting your Protected Health Information (PHI). Please note: this website itself does not store or manage PHI. All medical records, patient intake forms, and sensitive medical communications are collected, stored, and managed exclusively through the Boulevard EMR system. We instruct our patients to review Boulevard’s own privacy and HIPAA policies for specific details on how medical information is handled, stored, and utilized by the electronic medical record platform.

Rows of Binders

Your Rights as a Patient

Right to Access

You have the right to review and obtain copies of your health records. As we do not store medical data on this site, access requests are managed through your personal Boulevard EMR portal.

Accounting of Disclosures

You are entitled to a list of certain PHI disclosures made by the clinic. Mālama Health & Wellness maintains these logs exclusively within the Boulevard EMR platform.

Right to Amendment

You may request corrections to health information you believe is inaccurate. Clinical record updates are processed directly through the Boulevard EMR system for maximum accuracy and security.

Confidential Communications

You may request to be contacted about medical matters in a specific way. These communication settings are configured and maintained through your Boulevard EMR profile. Mobile details or personally identifiable information will not be shared with third parties or affiliates for marketing purposes. 

Right to Restrictions

You can ask to limit how your protected health information is used or shared. These preferences are securely stored and honored within the Boulevard EMR environment.

Right to Complain

You have the right to file a complaint if you believe your privacy rights have been violated. Contact us directly or refer to Boulevard EMR’s policies for official filing procedures.

Protecting Your Browsing Data

We employ industry-standard encryption and security protocols to safeguard non-medical data collected on this website, such as information submitted through contact forms and technical browsing data (cookies and IP addresses). This site is secured via SSL to ensure that your interaction with our online resources remains private and protected from unauthorized access.

Secure Clinical Environment

Because this website does not store medical records or Protected Health Information (PHI), your clinical data is managed with a higher level of isolation. Mālama Health & Wellness utilizes the Boulevard EMR system for all medical data management. Clinical protections are provided exclusively through Boulevard’s rigorous technical and administrative safeguards, which are specifically designed to meet HIPAA requirements for health information security.

TCR

By entering your phone number, you are agreeing to receiving text messages from us. Messaging rates may apply, you can reply STOP at any time to opt out. Mobile details or personally identifiable information will not be shared with third parties or affiliates for marketing purposes. 

Privacy Inquiries

For questions regarding your privacy or HIPAA rights, please contact us at mālama.opalight@gmail.com. For specific details on medical data storage, please refer to Boulevard EMR’s posted policies.

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